Terms of Service

Last updated: June 8, 2026

These Terms of Service govern your use of the Service Brand Engine website at servicebrandengine.com and any marketing services provided by Service Brand Engine ("we," "us," or "our"). By using our website or engaging our services, you agree to these terms.

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1. Services

Service Brand Engine provides digital marketing services for home service contractors including but not limited to local SEO, contractor website design, Google Business Profile management, Google Ads management, Local Services Ads management, reputation strategy, and ground game marketing support.

Specific services included in each engagement are defined at the time of agreement based on the plan selected. Service Brand Engine reserves the right to update service offerings at any time with reasonable notice to active clients.

2. Payment terms

Marketing plan fees (Foundation and Market Owner) are billed monthly. Payment is due at the start of each billing cycle. Failure to pay within 15 days of the due date may result in suspension of services.

Ad spend for Google Ads, Local Services Ads, and Meta Ads is billed directly by those platforms to the client. Service Brand Engine does not mark up ad spend. The client is responsible for maintaining sufficient ad account balances.

Setup fees are waived on all current plans unless otherwise stated in writing.

3. Month-to-month agreements

The Foundation and Market Owner marketing plans operate on a month-to-month basis. Either party may cancel with 30 days written notice. There are no cancellation penalties, no early termination fees, and no long-term contract obligations on these plans.

4. Website Launch Program terms

The Website Launch Program is a 12-month payment plan at $249 per month. It is not a month-to-month service agreement. The following terms apply:

• The website is built, hosted, and maintained by Service Brand Engine throughout the 12-month term
• Full ownership of the website transfers to the client upon completion of all 12 monthly payments
• If the client upgrades to a Foundation or Market Owner plan at any point during the 12 months, ownership transfers immediately at no additional cost
• If the client wishes to exit the program early, they may pay the remaining balance at a 10 percent discount to receive immediate ownership, or terminate with no further payment obligation, in which case the website remains with Service Brand Engine
• Early exit requests are accepted after the third monthly payment with 30 days written notice

5. Website ownership

Websites built under the Foundation plan, Market Owner plan, or upon completion of the Website Launch Program are owned by the client. This includes all design files, page content, and domain-associated assets built by Service Brand Engine.

Upon cancellation of a marketing plan, Service Brand Engine will provide the client with all website files and credentials within 10 business days. The client may host the website independently, transfer it to another host, or arrange continued hosting with Service Brand Engine at the then-current hosting rate.

Third-party assets such as stock photos, licensed fonts, or platform-specific tools remain subject to their original licensing terms.

6. Ad spend and third-party platforms

Google Ads, Local Services Ads, and Meta Ads accounts are set up in the client's name wherever possible. The client retains ownership of these accounts upon cancellation. Service Brand Engine manages and optimizes these accounts as part of the agreed service scope.

Service Brand Engine is not responsible for changes made by Google, Meta, or other platforms to their advertising policies, algorithms, or pricing structures.

7. Results and guarantees

Service Brand Engine does not guarantee specific search rankings, lead volumes, or revenue outcomes. Digital marketing results depend on numerous factors including market competition, client responsiveness, review volume, ad spend, and algorithm changes outside our control.

We commit to applying our best expertise and consistent effort to improve your online visibility and lead generation. We provide monthly reports so you can evaluate progress at any time.

8. Client responsibilities

Effective digital marketing requires participation from the client. You agree to:

• Provide accurate business information, photos, and content when requested
• Respond to leads and customer inquiries promptly
• Request Google reviews from satisfied customers consistently
• Notify us of any changes to your services, service area, or business information
• Maintain active ad account billing where applicable

9. Confidentiality

Service Brand Engine treats all client business information as confidential. We do not share your business data, campaign performance, or client details with competitors or third parties without your consent, except as required by law or as necessary to operate agreed services.

10. Intellectual property

Content, copy, and design created by Service Brand Engine for your website and marketing materials becomes your property upon full payment of the associated fees. Service Brand Engine retains the right to display completed work in our portfolio unless you request otherwise in writing.

11. Limitation of liability

Service Brand Engine's total liability for any claim arising from our services is limited to the fees paid in the 30 days preceding the claim. We are not liable for indirect, incidental, or consequential damages including lost revenue or lost profits.

12. Governing law

These terms are governed by the laws of the State of Alabama. Any disputes arising from these terms or our services will be resolved in the courts of Cullman County, Alabama.

13. Changes to these terms

We may update these Terms of Service at any time. Active clients will be notified of material changes. Continued use of our services after notification constitutes acceptance of the updated terms.

14. Contact

Questions about these terms can be directed to:

• Service Brand Engine
• Cullman, Alabama
• Email: office@servicebrandengine.com
• Phone: 256-729-5132